Refund Policies


Consulting Fees: 


So Cal Training Team does not provide refunds on deposits, partial payments or full payments to clients for consulting on any work whatsoever. Consulting includes but is not limited to program designs, ccl applications, regional center applications, facility inspections, corporation setup assistance and other services provided in conjunction with developing a residential facility. 


Online Courses:


So Cal Training Team does not provide refunds for students that enroll in online courses. The student may transfer the course to another student or receive credit to use at a later date. The credit must be used within 1 year from the date of registration. In order to transfer the course(s) to another student we must receive an email at support@socaltrainingteam.com requesting the transfer. Access to online courses is 30 days from the date of enrollment.


Product Sales:


All product sales including but not limited to book, manuals, guides etc, are final and non refundable.


Course Registrations:


Course registrations are non-refundable, however you may transfer to another training or you may transfer your course registration to another student. The credit must be used within 1 year from the date of registration.  If a student is a "no show" they may transfer to another course or day. Unless otherwise noted all classes begin at 9:00am. Students that arrive more than 10 minutes late may lose their seat for that course and have to register for another session.


Failed Initial Certification Exams:


If a student fails any initial exam within the 60 day time period you have 30 days to contact us to retake the initial certification course. The cost of the retake is $125.00


Privacy:


So Cal Training Team is committed to protecting your information. Personal information collected such as email addresses, phone numbers, mailing address, etc are used for the purpose of billing or registration documentation. We will not share or sell your information. From time to time So Cal Training Team may email, mail or text course schedules and/or promotional materials regarding training.

Terms and Conditions